Privacy Policy

Last updated: April 19, 2026

1. Information we collect

We collect account details (name, email, phone), profile details you provide for matchmaking, payment information when you subscribe to premium services, and basic usage logs needed to keep the service secure and reliable.

2. How we use information

We use your information to create and maintain your account, recommend compatible matches, process payments for premium services, communicate important account updates and service notifications, and improve product safety and quality.

3. Sharing and disclosure

We do not sell personal information. Information is shared only when required to operate the platform (e.g., with payment processors for subscription services), comply with law, or protect users and the service from abuse.

4. Payment and billing

VivahSetu offers premium paid services including enhanced profile visibility, advanced search filters, and priority customer support. When you subscribe:

  • Your payment information is processed securely by our payment provider.
  • Subscription fees are charged according to your chosen plan (monthly, quarterly, or annual).
  • We retain the right to modify pricing with 30 days' notice.
  • All prices are in Indian Rupees (INR) and inclusive of applicable GST.
  • Refund policy is governed by our Terms & Conditions.

5. Your choices

You can update profile details, manage subscription settings, request account changes, and contact support for privacy-related requests. You can also review our terms for how the platform should be used. You may opt out of promotional communications at any time.

6. Data retention

We retain your personal data for as long as your account is active or as necessary to provide our services and comply with applicable law. Upon account deletion, we will retain data only where required by law or for legitimate business purposes.

7. Security

We implement industry-standard security measures to protect your information. However, no transmission over the internet is 100% secure. We encourage you to use strong passwords and secure devices when accessing your account.

8. Contact us

For privacy-related questions, please contact us at privacy@vivasetu.com or visit our feedback page.